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Maintenance

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The Benefits of our Service Maintenance Agreement

A Service Maintenance Agreement provides you with scheduled, worry-free maintenance, on a timely basis, serviced by our highly skilled technicians. Regular servicing means longer equipment life, lower utility bills, and peace of mind, especially with our emergency response service built in to our Service Maintenance Agreement.

Benefits

Reduced Monthly Utilities

We make climate control affordable. Because we have first-hand knowledge of your cooling system, we are able to keep you informed in an effort to prevent major repairs. Properly maintained equipment keeps more energy dollars in YOUR pocket. With rising utility costs, a clean and tuned system with efficient filters is more important than ever. Industry studies show that a properly tuned climate control system will save you more in energy costs than the price of the service agreement.

Priority Response

The hot climate in the Cayman Islands puts a great deal of strain on your climate control system. Breakdowns never happen when it is convenient. If your A/C system breaks down when it’s 100°F outside, you can be certain your needs will be our priority when you have a Service Maintenance Agreement. We are the company you can trust.

Parts and Labour Discount

If major repairs are required, with a Service Maintenance Agreement the repair will be billed at a lower cost to our normal service rates. We maintain a large inventory of replacement parts on each truck, in addition to our warehouse. We service all major brands, which means you get top quality service at a discounted cost.

Planned Maintenance

This systematic maintenance programme detects and corrects minor problems before they become major. Prolonged equipment life is a result of good care. Be sure to remember the reduced cost of major repairs when considering the purchase of a service agreement.

Emergency Response

Our after-hours emergency response service is also available to Service Maintenance Agreement holders with no overtime rates. For after hour emergencies, call our regular number: 345-945-2500.

Quality Parts

We only use the best quality replacement parts available. We will usually try to replace a faulty part with the manufacturer’s original part. If not available, we have the knowledge and expertise to replace it with a proper replacement part. All parts installed and labours performed are guaranteed for one year. Quality parts installed by a quality service provider.

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